QIDI TECH Large Size Intelligent Industrial Grade 3D Printer New Model:X-max,5 Inch Touchscreen,WiFi Function,High Precisi...

79 reviews

$1,099.00

Details
The X-Max with pioneered creation of two different ways for placing the filament. Ventilative printing or enclosed constant temperature printing for you to choose when printing the different types of filament. 5-inch full color touchscreen with intuitive icons makes for easy operation Build size: 300mm x 250mm x 300mm / 11.8" x 9.8" x 11.8" Full metal support more stable than plastic support;Aviation aluminum, CNC machining aluminum alloy QIDI TECH Professional Amazon after-service team,if you have any problem about our 3d printer,we will reply to you within 24 hours.Free one-year warranty.
Reviews
User says:

If you have a smaller printer and are looking to upgrade to a larger one - look no further. This printer would serve well for a hobbyist or in an industrial business setting. I'll start by saying that my first printer was a Qidi Tech One. It is a great first printer for the size, functionality, and price well below its counterparts - especially with the upgrades they have put into the x-one and the x-pro versions. It is very evident that their design team has talked to and worked with people in the 3d printing community to improve their machines.The X-max is the most recent release from Qidi Tech's X-series of printers. It is also the largest - the machine itself is approximately 575mm long, 550mm tall (without the hood - the hood adds another 175mm), and 500mm deep. The build size is a whopping 300mm x 250mm x 300mm. Do you wanna print full-sized masks or helmets? Cause you can print full-sized masks and helmets (within reason... looking at you Rick Sanchez mask...) I have printed around 70hrs of prints so far and had no issues. The spool of plastic it comes with is good quality and consistency. It was packaged VERY well and was printing in less than 30mins.Pros:-the printer is enclosed for the trickier plastics, but the hood and door can be left off for PLA (they are also snap on with magnets which keeps them in place)-removable magnetic build plate (this is maybe my favorite feature - I had modded my previous printer with one - it allows easy removal of prints and they provide an extra plate)-the coating they put on the build plate is fantastic - I have not needed to use glue or other methods to get my PLA prints to stick-reinforced cables-leveling is easier than their previous models (turn knobs instead of wingnuts, fast-leveling option, and it positions the nozzle over each point on its own)-air filter on the back wall of the print chamber (great addition from previous models)-pause functionality if you want to switch plastic or lose power, as well as automatic shut off option after a print is finished-big print size-the build quality of the machine itself is sturdy and polished, but not too heavy (it's still pretty heavy so make sure you lift with a buddy)-dual z-axis on either side - instead of one in the back - provides more stability for the build platform-comes with a cute lil toolkit, an extra extruder, and an extra removable build plate-the touchscreen has six language options-spool rod at the top makes it easier to switch out spools than other models-this is one of the quietest printers I have ever used; I could sleep through it if it weren't for the lights-Qidi Tech customer service is amazing - they always respond very quickly and help you figure out issues or send replacement parts (just remember, they are in China, so a phone call may not be possible)-price - for an enclosed printer that has the capabilities this one does, this is a lot of bang for your buckCons:-unable to turn the internal light off-touchscreen user interface takes a little bit of getting used to - some of the buttons are still in Chinese characters, and the buttons aren't always as intuitive as they would seem - the instruction manual gets you through the basics though-the instruction manual is okay, but not great (again language translation issues)-it appears as though it has capability to hold a spool inside the machine using an additional plastic cylinder that screws into the back wall inside the print chamber instead of on top with the spool rod... however, there is no mention of it in the manual, and it seems like the filament would get caught on other internal structures as it was printingFunctions I have not tested yet:-the Qidi slicing software - to my understanding, it's basically Cura and has the added bonus of providing a "preview" of the print on the touchscreen-wifi or ethernet printing, the usb works just fine for me-printing with TPU, PETG, or other specialty filaments (plans for the future though)Conclusion? Even with the cons, if you have experience 3d printing (or even if you don't), those are small fish compared to what you are getting with this printer for the price. I still give it five stars, and I cannot recommend this printer highly enough to enthusiasts or businesses. If you've got the money for it, do it.

User says:

This is a fantastic machine backed by unbelievable customer service that continues to get better! We have used this machine 20+ hours a day for over a month. The machine came packaged very well in a thick box with plenty of closed cell foam protecting it. It came with a nice array of tools in a tool box, 2 spring steel flexible build plates and a full spool of red PLA. The included Toshiba USB thumb drive is a nice name brand drive and includes the best set of documentation and software I have ever seen with a 3D printer. It includes WiFi setup instructions, Qidi print slicer software and even a Simplify 3d Profile that they created.The Qidi print software has undergone several iterations since I first received the machine and it works very well. It is based off a CURA and allows for WiFi printing to the machine. When using Qidi print a preview of the object being printed is displayed on the printers display. It produces good results and the included profiles are very good. When using the software I found it was missing the Z offset feature found on Simplify3D. Since it has 2 build plates and they are slightly different in thickness I wanted to be able to create a profile with the correct offset for each plate. I sent an email to Qidi and less than 3 days later they updated the software and added the feature! I was amazed that a company cared that much to devote the time necessary to fix my issue. As time has gone by this was just the beginning of Qidi going out of their way to provide amazing service.So the slicer is good, what about the machine? The machine is heavy and fully enclosed. This printer is a 24V direct drive system running a 32 bit control board with onboard memory for WiFi printing, a full color touch screen and active chamber cooling. What originally caught my eye was the direct drive, H Bot configuration, enclosure and build volume. Unlike the common Cartesian machines the build platform does not swing back and forth in the Y plane but stays stationary. This allows for much better accuracy, less ringing, less noise and lower likelihood of tall prints being knocked over. The removable build plates are very high quality with a buildtak like surface on one side and smooth steel on the other. But, unlike any other machines I have used the second side of the plate can be used as another print surface for high temp materials! You simply apply some PVA glue (which is included) and your all set to print ABS or other materials that you want either a smooth bottom or even Nylons which I will get into later. I was skeptical that putting the print surface down on the heated bed would cause it to bubble and peel but many 15+ hour prints at bed temps of 100C and everything is still like new.The print quality of this machine really is spectacular. In the first 2 pictures you can see the printer torture test and a Marvin. The torture test came out fantastic even the 80 deg overhang! The Marvin is perfect. Both of these show how controlled the machine is and how well the part cooling system works. When using Qidi print you have control over both the part cooling fan and the 2 fans on the enclosure. This allows for huge amounts of part cooling but also where I ran into another issue. The part cooling fan and the chamber fans are controlled by the same header on the board. So if you wanted 25% part cooling you were also forced to take in 25% outside air which was an issue when printing PETG. I contacted Qidi about this and they have since changed the firmware and released a procedure to change which header the chamber fans plug into so now they are independent of one another. I have worked with Stratasys for over a decade and have never had them modify their machines based on my recommendations, I was very surprised to see them accommodate a request like this.This is where things started to get very interesting. Like most machines this has a PTFE lined hot end. Which is great for PLA, PETG, ABS and most other filaments but it is temperature limited to 250C. I contacted Qidi and asked if there was an all metal hotend available to which I was told they would look into it. 3 weeks later I was contacted and told not only did they have an all metal hot end but they created an entire assembly and new firmware that increases the max temp to 300C! I uploaded a picture of the all metal hot end with the original PTFE assembly on its left. It came fully assembled with an E3D hardened steel nozzle! It was a simple swap that required removing 3 screws and follow the quick bed leveling procedure. After that it was game on as all materials are now printable on this machine!Now they were clear that the all metal hot end is only for high temp materials as there was no part cooling fan on it but I wanted to put it through its paces. As any experienced operator knows the all metal hot ends have a hit or miss history of jamming up when printing PLA, PETG and ABS. This mainly comes down to the machining accuracy. I swapped over the part cooling fan from the original hot end and started testing. The next picture shows the bow of 2 benchy's. The left benchy was printed with the original PTFE hot end and the right one with the all metal. Same spool of PLA and the differences are minuscule. The surface is slightly less smooth but that is due to the hardened steel nozzle used. I upped the print temp 8 degrees and everything smoothed out. The next picture shows a chip clip printed in Filamentum Black ASA right into the back of build platform coated in PVA. 0 warp and amazingly clean. As good as the original hot end is with PLA this is just as good with high temp materials. After that success I really wanted to push this machine. In the past I had tried many times to print Polycarbonate on our Raise3D N2 Plus but always has jams. I loaded the filament and ran the heated bed for 15 minutes to heat the chamber. The resulting print is the picture of the 2 bears which left me speechless. A machine that we spent over 4k for couldn't print this material but this X-Max could, I had to look deeper. Upon a closer inspection I noticed that the all metal hotend assembly was not simply just a hotend swap but also a much stronger stepper motor attached to the extruder. So they engineered a high temp, wear resistant hotend assembly with a stronger extruder. Qidi is a Chinese company and I can only assume that some of these details are lost in translation but it showed to me that they know what they are doing and genuinely want to produce quality products. As a final test I wanted to print the most abrasive and hardest material I have used, Nylon X. Nylon X is very hard on any surface it touches especially nozzles. I have seen a brass .4 nozzle blown out after just 250 grams of this stuff. I loaded up a quick vase print. The resulting print was good but could have been better, you can see a de-lamination halfway down the print. I dried the filament for 5 hours before printing but it still had some moisture in it. I dried the filament overnight and gave it another go. Temps were 75 bed, 287 nozzle at a speed of 40mm/s and the vase came out perfect and is watertight. Since I had the material in there I printed out a 25mm cal cube to check accuracy, dead on!The only thing better than this machine is the Customer Service. We purchased this machine knowing it would be a good machine for PLA and ABS but it has been transformed into the best machine on the market for the money hands down. Where else can you get this build volume with material handling up to 300C for this price? I hope more companies listen to their customers like you have. In a market full of copycat printers this is truly a standout. Way to go Qidi!

User says:

I have been printing with this printer for over about a month now and believe I have a good idea of what it is capable of and it is nothing but fantastic. I would highly highly recommend to anyone looking for the ability to make mechanical parts quickly and accurately. It is way overkill for a hobbyist printer (my purpose) but I am so happy to support such a wonderful company and a wonderful product.Pros--Absolutely enormous build volume-Incredibly smooth prints-Unparalleled dimensional accuracy (That dovetail was printed with no tolerance just as a test and it fit like a glove)-Sturdy construction and dual Z-axis build plate keeps everything running smoothly and provides nice layers-Fantastic customer support (I believe the first extruder I was shipped as defective and customer support walked me through some trouble shooting and when it didn't work they shipped me a new one in a few days)-This printer honestly prints some of the best 3d Prints I have seenNeutral-Having the ability to do wifi prints is pretty nice, but I wish there was a webcam built into the printer so I could monitor them remotely without having to set up it up myselfCons--The cooling fan seems to be in an odd location and PLA prints with overhangs do not print very smoothly. (You can notice it a little bit on the T-Rex skull teeth)-The QiDi slicer seems to be a little bit slow when slicing large objects and I have had a few crashes but it seems to get the job done good enough

User says:

Firstly let me add, Im new to 3D Printing. A few years ago I wanted to purchase a 3D Printer, however the prices of units at the time were out of my price range. Luckily the technology has been around for a while now, and 3D Printing has become more affordable.I did a lot of research to find which 3D Printer was right for me, I also took note of reviews, positives, and negatives of the various units available, and today thats a lot of printers!!I came across QIDI TECH's range of 3D Printers by a matter of how well they were reviewed on Amazon and other websites. Then decided their model X-MAX would suit my needs as its print bed area is huge. ( 300mm x300mm x 250mm) So I thought this is the one for me. At around $1300 to $1400 its certainly not cheap, so I was expecting a good quality product.When the printer arrived the first thing I noticed was weight, and size. For a 3D printer at home (my purpose, though this is indeed an industrial model), its faily large and heavy, full dimensions are 53cm x 54cm x 74cm, and about 27 to 28kg, so make sure you not only have a large enough table, but that it can also comfortably take the weight.There were a bunch of extras in the package, which included tools, spare nozzles, a high temperature extruder (for nylon, polycarbonate etc), a spare magnetic build plate, levelling paper, a glue stick and 1kg of PLA filament. Included also are instructions and a 1 year warrantyThe 3D printer is fully enclosed and is very well built. The plastic casing sits around a very sturdy metal construction and its clear to see where my money has been spent here. It looks a very strong professional design, direct drive extruder ensures many many hours of constant build time. There are 2 places you can place the filament reel, either inside (great for filament prone to moisture such as PC) or at the back sitting on 2 retractable spool holders.The 5 inch touch screen is bright, clear, and very easy to navigate. Upon switching the printer on the first thing was to level it. Fast level is recommended first, and its a breeze to go through being only a single centre point levelling, this is fine for small models, but you may want to do normal levelling once you complete the fast level.The printer has its own slicer called QIDI print, its a "re dressed" version of CURA, which works pretty good. I did have a few issues connecting via wifi but eventually I got there. You can also connect with ethernet. Qidi print has and extra download add on that some people may not know about, click on control panel and you will be prompted to download it. Drag and drop files, play, pause, stop, and It gives you more direct access to the printer and allows you to move the nozzle etc. It also lets you see temperatures without having to go look at the printer LCD panel. It just needs a preview of the model to pretty much have everything you need.i printed a couple of small test prints, which came out fine, but then a levelling print which covers the whole bed, upon which I found issues on one side.....After trying many level attempts, I measured the bed with lasers and saw that in fact, the aluminium bed was not flat. I contacted QIDI about this and they sent me not only a new bed, but a new heat plate, 2 more magnetic build plates, 2 spare nozzles, and a heat plate cable.....I was floored! Talk about great service! Also, the new bed was absolutely level and flat.I have printed quite a bit with PLA and it prints very well (see diagrams), Ive also printed with PETG, again, print was excellent. I had a few issues with PC but then thats fairly common. Many places recommend a heat bed of 135 deg for PC, the X MAX only goes to 120 deg, however after obtaining some superior bed glue called Dimafix, PC didnt warp at all, so 120 deg is perfectly fine, just make sure your print adheres to the print plate. The print plates are magnetic, and the magnets are strong....however they advise to use clamps in addition when using heat, to prevent uneveness. The plates are reversable, the black surface being very smooth , for high temperature builds such as nylon, PC etc.I have tried all the quality settings, and, as you can see from the diagrams, the prints came out very nice . I designed and printed a simple bedlam cube puzzle. The pieces are PLA and the case/box is PETG, (please note, I have sanded the pieces, but not the box) the lid snaps on very nicely showing the print is very square and of good quality. I also really like the fact that the internal LED light can be switched on or off during print, also the printer can be set to switch off when finished printing.There are only a couple of issues (though more a case of niggles than issues). You cant print direct from PC to USB. It actually sends to the USB stick.....which you HAVE to have plugged into the printer all the time. I tried a larger nano sized usb stick which essentially made the printer boot with a blank screen.....Swapping back to the standard stick solved the issue. I also recommend keeping a backup of the files that are on the USB stick.There is also no filament out sensor which stops the printer when running out of filament. I somewhat got around this with an audible sensor that has a loud beep when out of filament. There is a pause resume, or power out resume capability however which is very handy. I also wish during levelling, the bed didnt have to travel to the bottom and back every time you level it. It makes it somewhat time consuming, especially during normal levelling.HOWEVER, the plus's of this printer far outweigh the small niggles. The build quality is superb, equalling printers that cost easily twice to 3x as much. Print quality, even at 100 micron quality (though you would not know it, seriously, you really wouldnt!), which is lower than some, even cheaper printers, is superb. Its very very quiet, very easy to change extruders, and although its fairly large, is a clean compact professional looking printer. I would certainly say this printer is easily good enough to run constantly and is perfect for hobbyist and business purposes.The customer service is some of the best Ive ever experienced. They really go out of their way to help with any issue, or to get a question answered.My first foray into 3d Printing has been a successful one, and its all down the the QIDI TECH X MAX and their superb customer service. Im a very happy customer.I highly recommend this printer, and highly recommend QIDI - 5 stars

User says:

I was not in a rush so I watched reviews and read a lot of articles when comparing 3D printers. First off Qidi has amazing customer support! Not one other manufacturer in all my reading had the constant praise for their customer support that Qidi has. Most printers require a lot of fine tuning and upgrades when bought new, this can take up a lot of time and money. This printer needs nothing from the time you take it out of the box. They are not the cheapest choice but the build quality and customer support is well worth the extra you pay up front. I started with the X-Max, then bought an X-Plus (same printer just smaller) and then another X-Max, so I guess you could say I am a fan and plan to stay loyal to them. I belong to several maker communities online and you hear nightmares from so many others with the other "popular" printers. Even in the Qidi groups you hear very little complaints and the community always helps each other out. My printers have ran non-stop since purchasing 24/7 between projects and PPE and the only the filament has needed changed when it runs out.Pros:Very heavy and sturdy build (80lbs), not light and flimsy as others areFully enclosed and very quietDual Z screws for even lift2 different extruders to be used on "regular filament" and the other for those that require high temperatureVery thick and flat heated bed, many others are often warpedFlexible build plates, when the print completes, flex the plate and the print pops right off! no scrapingCustomer serviceThere are many others but I will stop there for nowCons:not a big fan of the leveling knobs/wingnutsthey are large, I have the room so not a big deal, but be preparedNo filament run out sensor... most who do have them though disconnect them due to false sensor reading pausing their prints

User says:

I was looking at printers to compliment/perhaps replace my Robo3d R1+, now that it's 4 years old and I need to be able to print PolyCarbonate. The price range was $800 (what I paid for my R1+ brand new) to $5k, with an obvious preference to spending as little as possible. I wanted the most bang for my buck. It came down to the F410 at $4500, the Dremel 3D45 for $1900, or this QiDi TECH X-MAX for $1399. My key requirements were a minimum 10x6x6 build area, a hot-end and build plate that could support printing PC, and a full enclosure.I chose to buy the X-MAX because it was on the lower end of my budget, and met all of my requirements.Pros for the X-MAX:1) Fast leveling is quick and easy.2) Prints fast, accurately and QUIETLY.3) Customer service is top notch, they respond very quickly.4) Since it prints via usb or wifi, I was able to put a cabinet into my laundry room and place the printer on top of it. My laundry room has an air vent that I can turn on, to vent out fumes/VOCs while printing ABS/PC/etc. It's nice not having to smell or hear the printer anymore.5) Comes with two all-metal hot-end direct drive extruders, the one pre-installed is for PLA and ABS, while the extra is "Extruder B" meant for higher temp filaments.6) Lots of cooling fans, very well thought out design.7) 50-Micron resolution8) Nice touch screen, easy navigation, responsive and fast to make selections/apply them (for example, turning the light on/off).Cons:1) Cannot get it to join my WiFi for the life of me. It "gets an IP" (192.168.1.195 for example), and I have my router do a static IP for the MAC address. But in the QiDi Print software it cannot find the printer, and even putting in the IP directly it doesn't work. I have to connect my laptop to the printer's wifi in order to print remotely (or put the g-code file onto the thumb drive and carry it over to the printer).2) No remote visual status. Yes, with QiDi Print's QiDi Control Panel you can see the % complete, but it frequently times out. Whereas with MatterControl and my Robo3D R1+, I can see it printing every single line, see the estimated completion time remaining, etc. I know that's because it plugs into my computer directly with USB, and the R1+ doesn't support WiFi. But it's a trade off I guess, for now.3) No webcam for monitoring/viewing the print. (Solved by purchasing another indoor Ring video camera and pointed it at the 3D printer. Good enough for me. )4) No automatic pause if filament runs out. All printers in this price range should have this feature by default.Hopefully QiDi will continue to improve the WiFi / remote management aspects, as they are software related and wouldn't require any physical hardware changes.Other thoughts:1) Make sure you remove the clips from the rubber treads!! I missed one at first and the sound was terrible, only took a second to realize I needed to remove another. Mine had 3, not 2 like the pictures show.2) I couldn't get a firm answer but it's believed the print bed will reach 115C3) This thing is SOLID, and heavy, with a HUGE print area. I could have gone with a smaller printer but I like the flexibility this providers to do larger print jobs.Box comes with:(1) X-MAX printer(1) power cord(1) lid that goes over the top(2) reversible build plates (one buildtak like surface, other side is smooth)(1) glue stick(1) Toshiba 16GB thumb drive which must be plugged into the printer at all times apparently. WiFi wouldn't work for me until I plugged it in.(1) spool of PLA (mine came with red)(1) spool holding rod that goes between built-in extension rods (holds it above/to the rear of the printer itself)(1) "Extruder B" for printing up to 300C, such as nylon and polycarbonateVarious instruction manuals

User says:

First of all I am a tinkerer and general hobbyist so this will not be a hi-tech review of the specs. I am now the proud owner of an X-Pro and now X-Max and from the time I've spent with them you can't go wrong. I love the magnetic plat, the rough texture helps with adhesion, both are very, very quiet and the touch screen with all of the functions works just fine. Another favorite item on the Max is the on/off button being up front, please start doing that with all of your printers. The wi-fi to usb thumb drive is great especially if you want to print same item multiple times, you don't have to go thru the slicing and wi-fi process again. I have not had to level the Max yet, printed beautifully out of the box just as the Pro did. The only problem I've had with this was Amazon. They kept giving me delivery dates 2 weeks out and was emailed that a more specific date would be given. First order I was told to cancel and reorder, I had same problem with second order. They never could figure out the problem, during the process I emailed Qidi and was told Ammie had plenty in stock. The second order was sent to a special "logistics" department and I got the printer 3-4 days later. No explanation why, no rebate on the yearly fee....nothing. Guess what they didn't even send an email wanting me to review the transaction ! ! Now on the other hand I've dealt with Judy and Sophia at Qidi on some minor issues and I'm very impressed to say the least. When I asked about buying the magnetic plates for the Pro Judy was kind enough to send me two for free, no questions asked, then told me Ammie sells them. Sophia helped me with a minor issue with the Max and once that was solved the motherboard went out. She must have expedited the shipment because I had it 4-5 days later. I am all-around impressed with Qidi and it will take something really special for me to buy another brand. The first printer I bought is now sitting in a corner and seems like an antique compared to the Pro & Max. Keep up the good work Qidi ! !

User says:

Pros:Brilliant Customer serviceRobust designLarge work envelopeEasy print removalDecent finish on partsCons:Can be tricky to change filament mid printNo auto bed levelingNo end of filament sensorSurface finish is good but could be betterAll in all I'm very pleased with this printer after 9 months of heavy use I'm thinking about buying a second one. Ive ran this printer hard and so far I have not had to replace any parts (knocks on wood). After many different brands of filament I have gravitated to Fila-Cube because it prints as good as hatchbox and comes from good ol' Texas and this printer loves it! There are too many great things to cover about this printer; however, there are a couple negative things that have happened with my particular printer I feel others should know is a possibility, though I hope it is isolated to me. The main thing I hated about this printer initially was getting 70 hours into a print when the filament would run out. I would press the pause button and follow the instructions, but while changing filament the bed would slowly drop down by itself. When pressing resume the printer would begin printing in mid air no where near the part. So what I did instead was just stop the print, save break-point, change filament, then resume but sometimes there would be a slight layer shift even using this method always in the x axis. I never had luck feeding in filament right behind the old filament as suggested by customer service as it would jam every time. So now I just buy bulk refillable spools so I dont have to worry about it. I run my filament directly from a large filament dehydrator and can fit huge spools inside of it.Second problem I have seen others complained about is the "layer banding" as seen in my picture. It's not at all a "bad" surface finish, but it is frustrating knowing there are $350 printers out there getting better finishes than your $1400 printer. Plus everyone loves spending less time filling and sanding. I believe this issue is related to the concentricity of the belt drive pulleys. I can watch the belt drive pulleys and see just a little bit of runout in them which isnt much, but would definitely be enough to cause the banding I'm seeing in my prints. I plan on either machining my own, or measuring my shafts and belts and ordering metal ones machined with better geometric dimensions and tolerancing. I'm very sure my surface finish will improve afterwards.

User says:

I'd like to start this off by acknowledging that I have no past experience with 3D printing and I have a fairly avg learning curve. I chose the X-MAX b/c of rave reviews, the large array of compatible filament types (and high temp extruder), reasonable cost and the other rave reviews about QIDI Customer Service. I received my X-MAX about 2 days ago with the hot extruder included. I ran into a couple of issues (example: I left the yellow plate clips on the gantry causing a jam) and contacted customer service at 1:30am. By 2:30am I had already received an email and instructional video to rectify the situation (Their time zone is almost opposite which works great for a night owl). As I mentioned, with NO prior experience, I have been able to do fairly complex prints with auto-supports (within qidi slicer) and the results have been stellar! That said, I also watched hrs of YouTube videos about tweaking settings on other programs and QIDI slicer has less advanced settings but it works great for most print files you may find (all files so far). With the stock pla loaded, I increased bed temp by 10 degrees (always Celsius), increased the extruder temp to 200 degrees, reduced print speed by 10mm/s (50mm/s), and reduced travel speed by 10mm/s (90mm/s). Very fine lines and details after only a few failed attempts. Note: this is why I increased the bed temp and extruder temp, the lower print speeds were only to keep my table from rocking so much. I have to say that I am very impressed with this printer and QIDI customer service. They clearly want to make a great name in the 3D industry which is evident by their very consistently positive reviews. I recommend the X-MAX printer highly!

User says:

To buy a house, the key word is “location, location, location”. To buy a 3D printer, I would say it is “size, size, size”. Sooner or later, a larger 3D printer would be dreamed. X-Max is the one for bigger models, so far, I like it very much, solid and good printing quality. I downloaded the most current software from their website and it seems a very dramatic updating when comparing with the one came in the box. A little bit of tricky when use ePA (Nylon) filament, it failed at the beginning. Their technical support told me to use the other side of the printing plate with glue, a magic solution! It worth to mention that their technical support is very professional and very quick.

User says:

Where do I start. I have never used a 3D Printer till this one but I watched 100 hours of YouTube and read many articles. QIDI videos are not at common as I had hoped but not an issue. They supply videos on the thumb drive. This was a good fit because I am more likely to print practical prints and needed a printer that could do the tough materials. It has been really easy to use. Instructions were pretty good. They use English on everything that I really needed. Some of the folders were Chinese but easy to figure out. It’s not to loud but I wouldn’t want to sit in the same room for hours. I’m sure this is not that bad when it comes to noise but it is my first one and hard to compare. I did have two small issues. 1) the clear part of the door fell out only being held on by thin tape and one of the build plates has a small bend on the edge. I emailed them and had a reply in 3 hrs. The door could be easily reattached so they offed to pay for the dbl. sided tape so I bought 3m tape really good stuff $20 bucks and had a refund the next day. The door is now rock solid (is that a bad reference, lol) Then they sent me 2 new build plates and 2 new nozzles for my trouble. Probably the best customer support I have seen. In 4 days I had the new plates and nozzles. Amazing coming from China. I even asked for a new xmax plugin for Cura and they sent me a file the next day. It was for a little older version so I asked for one to work on this version 4.6.1. Current as of 5/14/2020 Sent today so waiting to see if they will update it. All in all prints great looks great and easy to use from a noob standpoint. I will buy another one of their printers sometime. I uploaded a few photos.. I will warn you the piggy bank don’t have a “plug” in their few supplied files but you can go to thingiverse and get it from the creator, it comes with a plug there. Best to do it that way anyway. Hope this helps. Thanks

User says:

UPDATED 6/5/2020:This printer continues to impress. I have created SO Many cool things with it. It is consistent, quiet and prints flawlessly IF you make sure the bed is level and print things at the right temp. I experienced some of the issue others have reported like clogging. Upping the print temp solved that one for me and using stainless steel nozzles instead of the brass ones. I have put hundreds of hours on this printer and it still works like the day I first turned it on. I have not needed QIDI support on this printer but have on my other one (X-One2) and they are stellar! LOVE this printer. Get one!ORIGINAL REVIEW 12/14/2019:I am a big fan of the QIDI line of printers. I have had my X-One2 for almost two years and it has performed flawlessly. I was excited to purchase the QIDI X-MAX and have been using it for about a week. Like the X-One2 I was printing my first model within 10 minutes of turning it on for the first time. Unpacking and setting it up took maybe 20 minutes and didn't involve much more than removing it from the box, pulling out packing materials and leveling the bed for the first time.PROS:- LARGE print bed- The magnetic, flexible, removable print bed is absolutely a game changer.- The texture of the print surface has eliminated the need for putting hairspray or glue on it (at least so far).- The printer is practically silent when printing (except for the air fans).- WIFI! Being able to send files wirelessly is something I've wanted for a while.- Print quality is even better than my previous QIDI printer.- High heat print head option for Nylon and other materials. (I haven't used this yet but it's nice to have the option)- Big, easy to use touch screen controls.- Auto shut down when done printing.- Came with full 1KG roll of filament, a second print bed, sturdy putty knife, a set of tools and thumb drive with software.CONS:- It's pretty heavy. You may need assistance moving it and you'll want something sturdy to put it on.I can highly recommend this printer and the other QIDI printers.

User says:

I had a ender 3 pro for about 3 months and decided to go with this beast for better performance and bigger plate. its proven it self on everything I've thrown at it. Leveling is amazing. Only have done it once and its been perfect since.The spool of filament that comes with it is one of the best quality filaments out there, I wish I could buy more but not yet.I had couple "user" issues and Linda, their customer service representative was so amazing in helping in quick responses and she even went out of her way to print samples on her end to give me the best print settings. just purely amazing!!The printer is super quiet compared to my ender 3 pro and its super reliable in leaving alone at home although you shouldn't haha.The circulation is super cool and keeps the prints coming out crisp.Last thing, for a printer this big, the electricity usage is super low! cost for a 10 hr print is only 12 cents.I was told to buy simplify 3D for this printer for better prints, that was not the case for me since their own software is much better and smoother.Over all, 5 out of 5 stars on everything!

User says:

In short - I’m very satisfied with the outstanding print quality and ease of use, but more than anything, the customer support has been amazing. I would (and probably will for my future printer farm) buy the X-Max again. Plus, it’s easy to get up and running. I have a 9-year-old and 12-year-old, and they’ve both become printing masters due to the ease of use. If you don’t want to read this entire long-winded review, I get it - I’ve put a pros/cons list at the bottom.Now for the details…The first thing I noticed upon receipt of the printer is that the packaging is robust. The outside of the box had taken a beating, but everything inside seemed pristine. There was a problem, however. Once I had the printer unpacked, I plugged it in, flipped the main power switch on the back, and pressed the power button beside the screen on the front panel. Nothing happened. I checked the cord, the fuse, the electrical outlet, everything I could think of, but I couldn’t get the printer to power on. At this point I’m thinking that it will have to be returned.I emailed Qidi’s customer support about the power issue, and that evening I had a response. Keep in mind that there is a 12 hour time difference as I am US Eastern time. Turns out that the printer’s breakpoint module was damaged (likely from shipping). Linda from their support team emailed me a link to a video that showed me how to bypass the breakpoint module, and within an hour of her email the printer was alive! Once I communicated with Linda that the bypass worked, she shipped out a replacement breakpoint module which I successfully installed a few days later. As a point of clarity, the damaged breakpoint module just meant that I couldn’t turn the printer on/off at the button on the front panel. I had to use the switch on the back, but other than that the printer was fully functional.In the few weeks I’ve had the printer, I’ve printed out dozens of things, ranging from toys to decorative vases. The printer is capable of printing in multiple materials (PLA, ABS, TPU, PET-G, PC, Carbon Fiber, Nylon) and comes with two extruders. One is for your “typical” materials, and the other is a high-temp for materials like Carbon Fiber. Swapping the extruders out is a simple, 5 minute job. When necessary, the printer can be fully enclosed. This greatly reduces noise coming out of the already quiet machine, and also helps filter out some of the odors created when printing from something like ABS.One important note – be careful when printing using wood filament PLA. I’ve experienced a couple of clogged nozzles. This is not the fault of QIDI; this was because of my settings. Just something to be aware of.The included slicing software is simple and easy to use. It defaults to a “beginner” mode, but I have found the expert mode to provide a myriad of options to help optimize prints. It also gives the ability to create profiles based on your specific settings, which makes life very convenient when swapping from one material to another.Sending prints to the printer can be done either with Wi-Fi, or by physically copying the g-code onto a USB drive, then inserting the USB drive in the printer and printing from the front panel. It does not support a direct USB connection between the computer and the printer. Personally, this is not that inconvenient as I use the Wi-Fi transfer, which works well.The heated bed is great, and the magnetic removable build plate has worked as expected. It may be my settings, but PET-G is sometimes difficult to remove from the build plate. Thankfully, the printer comes with two build plates so you can keep printing with one while you’re removing material from the other. There is a “fast leveling” function that works well, but I still feel it’s best to manually level the bed, at least to start off.There is no dual extrusion option on this printer, however. This means you don’t have the ability to print multiple colors or material types simultaneously. Really not that big of a deal, but it would be a nice option for supports.Again, this isn’t that big of a deal, but the print head is pretty large. This can make it difficult to check on prints to ensure that they’re printing properly. By no means is that a deal-breaker, just something to know.There is no built-in filament sensor that would provide the ability to pause a print before the filament runs out.Also, it would have been nice to have a camera built in to the printer to allow you to view /start / stop prints remotely.Finding replacement or upgrade components isn’t easy. I wouldn’t call the Qidi brand proprietary, but it’s definitely not as “open-sourced” as some competitors.Pros:-Printing Size-Ease-of-use-Ability to print wide variety of materials-Thoughtful features, like the removable magnetic build plate-Overall print quality-World-class customer service!Cons (and I should mention that none of these “cons” really bother me much):-No dual extruder capability-Cannot transfer prints from computer to printer with direct USB cable connection-Large print head can obstruct view-No filament sensor-No remote viewing / start / stop options built-inOverall, I’m happy to recommend the X-Max to anyone considering it. I haven’t regretted my purchase in the least. Hopefully this review helps put your mind at ease if you’re considering spending your hard-earned money on a Qidi product.

User says:

3d printing is literally printing money.My 12th Qidi printer. And everyone of them are still running. I have a print farm. 3x x-one2, 6x x-maker, 2x x-plus, and then this monster. I run them all 20+ hours a day non-stop. Simply just easy running machines. I know QIDI is not a highly popular BRAND, but guys I can not find anything wrong with them. I have 4 different models.MAX IS by far the QUIETEST one out of the bunch.Max Out of box and start printing in literally 15 mins. Did a level. onnected to wifi, then hit print.... Started the monster print that had bought this for. Had a rough guess of what was on the roll. needed 735g. I knew it was going to be close. Had to stop print overnight to make sure did not run out of filament while I was sleeping and ruin 38 hours of printing. There is only 1 line that is slightly off of the entire print and it was because of that stop Plastic cooled overnight. Next morning first layer (the hot layer) on the cold layer just did not make a perfect weld. Totally my fault. Machine ran like a charm right out of box. And is still running. Not sure if it will ever get a break.-I use HATCHBOX WITH ZERO PROBLEMS with stock setting in the QIDI slicer. I have used every color under the sun and happy with it. Some few failed prints simply because I was lazy and did not clean my bed, but that is on me.QIDI WIFI...For those that don't know....-To connect to wifi. Please everyone take note you will always FAIL with the first attempt at wifi connection. Not sure why but all of them did this. Second attempt connects like a charm every time.-YOU HAVE TO HAVE THE THUMB DRIVE IN THE USB in order for the wifi transfer the print from their slicer program. Take note on that as well. After the file is transferred you can repeat prints simply by selecting the prints that are now STORED on your USB.-YOU must ALWAYS have the thumb drive in to print.MY biggest complaint is the FILAMENT change command during a running program. DON'T EVER run this sub-program during a print. Force the program to stop. hit stop. Make it save a break point. If you simply do a "filament change" command, the board assumes the carriage is in the EXACT same spot as when it "paused" It does not re-home once you press resume. 99% of the time I guarantee you will move the carriage some degree. If you force the stop. Force the break point save. Then resume the print by hitting play it will ask you if you want to continue from break point, it will then re-home and start from the break-point....--Ban together and demand that QIDI talk to their board maker to add a harware plug in for FILAMENT run-out sensor. I want one. I need one. And they not going to do it for a single person. Can't be hard to have a sensor mechanical or optical to force a stop command if it detects a run out. Please help us save 40+ hour prints with a simple add-on.Do I recommend? YES. Am I happy with purchase? YES Will I buy another one if they have a discounted sale? Probably yes.

User says:

Best 3D printer you can get for this price! I am beginner, yet I was able to print stuff easily. Also like other 3D printers you don’t need to do bed leveling! Just a simple adjustment and you are good to go!Also you don’t need to assemble for hours like other 3D printer! It’s ready to use out of box, preassembled!Pros: No hassle assembling, very easy to print!Best customer service. They will respond right away!Lots of other advantage too lazy to write lolCons: I wish they improve their slicing software like other slicers available in market! Slicer gave me hard time to be honest! Also for some reason I don’t get full button WiFi send in full screen, I have to minimize and click when it’s partial visible that WiFi send button.Other then this issue it’s the best one! Buy it if you can.

User says:

As background, my experience is with 4-axis N/C milling machines, but there are some parts I have needed to make in which starting with a large block of material and cutting away everything but the desired part is not efficient. The final straw was a curved intake grate on a hot tub that broke with age, and the part was no longer available. N/C machining the fragile part from a suitable plastic would be difficult if not impossible, so the choice came down to replacing the hot tub, or purchasing a 3D printer (which I’ve been interested in for some time anyway). Easy choice.But which 3D printer should I buy from the myriad of models available? Amazon is our favorite source of many things, and I find the customer reviews on Amazon’s site is a great resource of real information, and here the QiDi X-Max reviews stood out. At first I was suspicious—could there really be 100 5-star ratings and less than five 1 and 2-star ratings? So, I read every rating (and those of other, competing brands).My conclusion was that the X-Max was indeed a fine machine, which would meet my needs very well—and about any other need that I could imagine I might have in the future. But what really stood out were the raves in the reviews about the prompt customer service that reviewers were experiencing when they did have problems or questions. I’m new at this technology—I knew I would have questions.Amazon delivered the X-Max. Unpacking and set up took less than an hour. (My advice: READ THE ENCLOSED MANUAL. Make sure you find and remove the several binder clips that are on the drive belts before you try to move the print head.) The first print of a sample file on the included USB drive came out beautifully. The needed intake grate had already been designed in Autodesk Fusion 360 while I awaited the machine, so I decided to give it a try, assuming full well that multiple prints would likely be necessary to get everything right. Wrong. The first print, using the included PLA with default settings, turned out to be perfect.The actual part needed to withstand higher temperatures than PLA might provide, so I reprinted in white ABS, again using the default settings for that material with the same great results. I am impressed. I am not accustomed to having things turn out so well on first attempts. A picture is included with this review.As I continued to “play” with the machine in order to learn, I did find there were some things I didn’t fully understand. The carton in which the X-Max was shipped has after-sale services email addresses printed on it, so I emailed linda@qd3dprinter.com with a question. This question, and several more I have asked since, was answered fully within hours. Never have I experienced such prompt customer service response, even with companies here in the US. Now I better understand why the X-Max reviews are so very positive. It is indeed a fine machine, which delivers very well on its specifications. But with it comes superb customer service, and that is unusual in this day and age. My complements to QiDi, who have found a way to set themselves apart in a crowded field of competitors.There plenty of more technical reviews of this machine on Amazon from persons much more experienced than I am with this technology. Even so, I hope my experience will be helpful to those who, like me, are just getting into 3D printing and looking for a quality printer with superb technical support when needed.

User says:

[[VIDEOID:20128cebc7e9693b9f4199b7c3a0de95]] So far so good! This printer is fantastic! Right out of the box I ran my first part that ran for almost 30 hours straight. 3 more to go...Knock on wood! It is truly amazing. Paid for itself with this first job.Part number two is just finishing up. This machine is fantastic straight out of the box. No assembly required. I had an issue with a thermal sensor. I sent them an email and got a phone call within an hour. They are sending a replacement part DHL. Fantastic customer service. I love this printer so much I bought a second one. It is a workhorse. The customer service is absolutely awesome! If you want a company that stands behind their product, this is the one! Do not buy the cheap knock off that looks just like this. They are two different manufactures!

User says:

[[VIDEOID:c87162b87c181c16ad0202bc727cdaff]] We currently run a pair of QIDI Tech X-Max printers in a commercial operation. They support our laser cut sheet plastic operation. The printers run 24/7 and we couldn't be more impressed.The X-Max is the most quiet 3D printer you have ever encounteredQIDI Support is amazing. Any issue we have had was met with technical advice or parts shipped half way across the planet at light speed. The build size is perfect for us. We can run at least 24 hours worth of parts on each build platePETG - We have an industrial need to print PETG and the X-Max has provided a part much better than ABSQIDI Tech has allowed us to create and print essential parts in house at pennies on the dollar. inTank You.

User says:

First off I am not a hobby printer. I have several products I make that I sell both retail and wholesale to distributors. The machines I buy need to be capable of running for hours on end and the support I need is usually urgent as I need to have the machines running.I bought both the X-Max and X-Plus on the same day. Both of them were up and making money within 2 hours. I mostly use PETG but have also needed to print with Nylon and TPG. I all cases both of these printers performed great.Along the way I did run into some issues that were worked out immediately by QIDI. With the experience I have had with another competitors product I was concerned how many weeks of back and forth before things got resolved. I am at the point where I need to add another printer and I just ordered another X-Plus.Buy with confidence and know your getting a quality product with the best CS I have experienced in my 65 years.

User says:

I am very proud to be a new owner of this printer.Very nice work put into the design and mechanics.This is my 4th Printer I’ve owned of various brands.I see this as a solid workhorse.The problem with 3D printing is the illusion people have of it.People need to educate themselves before they should have the right to judge anything.Overall: I do recommend this printer 5+ stars!There’s always something that can be added/changed.But I am a very satisfied customer and if I can build a workloadI will be a returning one too.Cons: Next gen add a camera!

User says:

My very first printer and print... never used one before and started reading up about 3D printing just recently: QUDI seemed like the right combination of quality, value, and ease of use so I chose to give them a try and went for the largest model available. No regrets so far. Installation was a breeze, setting things up was cake, and the very first print came out pretty much flawless. I didn’t chAnge ANY default settings so the model I got off Thingiverse was a bit challenging given the hands/ears and I know nothing about using a slicer yet which is why I probably had a crazy amount of support PLA to tear off, but the print came out awesome. Took 14.5 hrs to get it done. So far very happy.

User says:

New to 3D Printing and I am not disappointed. After dealing with the learning curve (been a month) -- producing outstanding prints in Carbon Fiber Polycarbonate for RC Cars. Learned a lot from the guys in QIDI FB Group and using S3D slicer. The high temperature extruder is included and when I removed the nozzle (wasn't supposed to on this version) -- it still worked yet they sent me a new High Temperature Extruder -- arrived in 5 days from China. :-)Couldn't be happier with this purchase. And, they have outstanding customer service.

User says:

Okay – this will be my first review on Amazon. But, for me anyhow, this was a fairly big purchase and I did a LOT of research, so hopefully it will help someone in a similar situation ($1,300 toys aren’t something I’m able to purchase often!).I was originally drawn to this printer because of the build volume. I had a couple projects in mind, and this is a pretty BIG platform. Second on my list was the ability to print a variety of materials. This printer satisfies both requirements. Interestingly, the biggest positive ended up being customer service, which I didn’t really even think much about.This is my first printer. It arrived in a BIG box and was well packaged and protected. The instructions are clear and there was virtually no set-up. Just remove a couple clips from the axes, install their slicer, and plug it in. I found their slicer extremely easy to use, and there are PLENTY of options once you explore the “expert mode”. I opened the g-code and found that it’s actually CURA with a few Qidi customizations.My first prints went well. I used the PLA that came with the machine. Once I got about 2/3 through the provided filament, things sort of started coming apart. The material was wound incorrectly and got bound up. It caused the belts to skip and knocked the X-axis out of alignment. I also think it damaged something in the feeding mechanism because the nozzle became clogged quite often. I switched between PLA and PETG quite a bit. I had very inconsistent results. I tried some TPU (both Amazon Basics and Ninjaflex – I love Ninjaflex) and had some success. I tried a couple large prints and I couldn’t finish much due to clogs and poor finish. I reached out to Qidi – and that’s made all the difference. They have given the best support I could have asked for. Despite being in China (I think??), they reply within 24 hours, even on weekends. I sent them .stl files, and they’d make them on their machines in their offices, then send slicer programs back. They basically taught me how to tweak and troubleshoot a variety of materials. They sent me a new nozzle and provided a replacement build plate after one was ruined due to the PETG sticking too well.I’m a couple months in, and I’m still learning. Some materials are pretty easy for me now, and I’m learning what changes to make when I have issues. I am in almost constant contact with Sophia with Qidi. She has been patient and extremely helpful. This is a great printer and I would recommend it to anyone in the market for a high-quality, large build printer. I have friends with printers that make some pretty cool parts. This printer is at least on par with all but the most expensive of printers (I use a Raise 3D at work – this one is very close in quality of finished part), but the customer service blows every other manufacturer out of the water.

User says:

This is my first 3d printer and so far I love it! This printer does come with the high temp filament head. The photos are my 10th print which I really pushed this printer to its limits using a midlevel resolution (much longer if I did high). This 3d printer is very flexible and forgiving if you make mistakes. It comes with simple instructions and videos on how to use it. If your file cannot read for longer prints you can redownload and continue. It will also bypass illegal build coding.The downsizes to this printer is it is very heavy and the plexiglass door wont stay mounted. Eventually ill glue it in place.

User says:

This was my first 3D printer and I did a lot of research to find one I liked. I’ve loved it since day one. The customer service for this product is the best I’ve had for anything I’ve ever purchased. A piece of the printer was damaged during shipping - so I emailed them as soon as it arrived. Not only did I receive a replacement part in the mail a few days later but they also sent me a custom video on how to install the piece. Plus they send me some free stuff because of my trouble. Then they proceeded to follow up with me after I put it off for a few days (I’m terrible at communication).The printer was worked flawlessly ever since day one even when the piece was broken (which was an important part). The software they provide is very easy to learn and does everything all the big softwares do (like simplify3D).The touchscreen on the printer is great and allows you to do anything you need. Changing the filament takes very little time. The Wifi also works perfect and saves me the trouble of having to move to get files to the printer.I’ve used it just about every other day for almost two months now and haven’t had any issues. I would buy anything this company makes.

User says:

About 2 years ago I decided to get into 3d printing. Did a lot of research, and was prepared for the raft of problems and technical difficulties that were common. After the second time a printer arrived and failed to even initialize, I decided the tech wasn’t there yet and gave up for a while. Kept an eye on the market, and finally decided to try the X-MAX. It’s been an amazingly positive experience. The printer was up and running 15 min after it was unpacked, and performed flawlessly. Basically, pull out the packing materials, plug it in, load filament, level, print. Large build volume is just…fun. Everything about this printer was easy. In fact, almost too easy. I had some problems initially because I was over-thinking how it works. For example; loading filament. Expected a complicated and clunky procedure, turned out to be press a button on the touch screen and let the printer do its thing. Expected a frustrating time leveling the plate; press a button on the screen, adjust the up/down with a button; done. Had read about all kinds of problems getting prints to stick to the plate, people using glue sticks, painters tape etc. Nope. Textured and removable magnetic build plate has never needed anything done, works perfectly every time, and you get 2.Print quality is determined by very intuitive and easy to understand slicer software. I had thought I would have to learn all sorts of arcane programming to get object files from my Mac to the printer. Again, nope. The software is what you see is what you get, always works, and took about 15 min to fully understand. Print quality is amazing. As with any printer, the higher the resolution, the longer it takes. I printed some classic statuary from museum collections downloaded for free from Yeggi at the highest settings. Done in white filament, the results are visually indistinguishable from actual marble without a magnifying glass.QIDI customer service was also a shock. The first printers I tried failed, and I had to contact their customer service reps by phone after not getting responses from email. I kid you not, the person doing the customer service line did not even know what company they worked for, and knew nothing about their printers. Enter QIDI, their customer service didn’t even wait for me to have a problem, they contact you and offer any possible service and assistance before you have a problem. I have had 2 customer service issues in the last 5 months. The first was my not setting up the filament feed right, because I was making it more complicated than it needed to be. QIDI responded to the problem within 3 hours with a video instruction link that showed exactly what I was doing incorrectly. And, yes, my problem, not the printer. Second problem; after running constantly for 5 months, I had an extruder jam I could not clear. QIDI responded within 2 hours with instructional videos on clearing the jam. Unfortunately, I probably broke it by trying to fix it first. Their response; no problem, we will ship you a next generation extruder upgrade for free, with extra heads, immediately. And so they did. Printer is humming away in the background right now. It’s so quiet I can have it in the bedroom and not lose sleep. Running PLA, no fumes, just a slight non-toxic sugary smell. Haven’t yet tried any of the more exotic materials like nylon or carbon fiber yet, but the printer came with a separate high temp extruder in the box for those, and the slicing software has one click settings for a wide range of materials, so you don’t have to figure out any of the temperature settings, flow rates etc.In short, probably the least annoying printer you can imagine, with shockingly good and responsive customer service.

User says:

I bought this printer a few months ago, and it has done nothing but amazing work. I have printed over 100 things big and small and it has done nothing but great work. I had one small problem, I emailed Customer support (Linda) And they responded with a video showing how to fix the slight issue. I will definitely by another product from Qidi. Also, there is a Facebook group that helps with common issues and problems as well. There is a lot of support that comes with this product.

User says:

I love everything about this printer. I have never touched a 3D printer in my life and bought this one 3 months ago. I had it unboxed and printing the test print within an hour after watching their setup videos. And i'm sure someone who had used 3D printers before could do it in 15 minutes, i just had a lot of dumb questions, like which way the filament mounts, etc. I have printed with both PLA and with Carbon Fiber PC and the prints are beautiful! I am using the Qidi Print 3d slicer that comes with the XMAX and I think it works great and is easy to use. For the Carbon Fiber PC I had to change out the extruder to the high temperature extruder and there is a video also on how to do this, so that was pretty easy as well. The printer is very quiet and i like that it is all enclosed. I haven't had any problems with it. But when i had questions on how to use the Carbon Fiber and other filaments, the tech support responded accurately within 12 hours by email. I definitely recommend this printer!

User says:

I LOVE this printer! This is my second QIDI printer and I can assure you that you will not be disappointed. This printer has continuously proved itself in quality, reliability, and ease of use. I use the X-Max with both Simply 3D and the Included QIDI slicer. I use PLA most of the time because I have gotten very good at designing and printing with it, however, I am excited to try out the advanced filament capabilities. I am a mechanical engineering student and my university has several statysys printers that cost $50,000 apiece. Trust me, I'd prefer this printer over those. It's reliable, yet flexible enough that I can use whatever slicer I want with it and modify settings. In addition, the customer service is better than anything I've experienced in the USA. I know all the reviews say that, but it's true.There is nothing major wrong with this printer. I'd say that my only peeve is that I can't see the first few layers lay down with the door closed. The window border is in the way. Secondly, the cable running from the extruder to the controller sometimes gets a little oily from rubbing on the linear rails. Some people online say that this causes problems, but I have yet to find anything to go wrong with this printer. It's well built. I have wiggled everything in the printer to make sure it is as sturdy as it looks and it is.

User says:

[[VIDEOID:693a773b745d944f0418ea5b3d5e8884]] Qidi asked me to write a review, I'm not sponsored by them (Wish I was lol) and I purchased this with my own money.Ok, that all said this truly is an amazing machine straight out of the box. I was up and running within an hour of this being delivered. It’s packaged well, comes with everything you need to get started, even a roll of PLA. Be warned this is a heavy machine, they do recommend a two-person lift, but not needed.Customer service is fantastic. I’ve never known a company to respond with such speed in trying to resolve your questions on a consistent basis. Keep in mind their customer service is based in China, but I’ve had replies within 12 hrs or less, well done Qidi. They welcome feedback on their machines and deal with issues promptly. When I say issues, these where user issues not the machine in my case.The machine is well built, for the most part, see the picture and video about the door being out of square, it catches as you open and close it, minor issue. The case appears to be a plastic of some kind, guessing ABS. The printer head is direct drive, which was one of the reason’s I purchased this. The build plate is a magnet type, and boy does the print stick to it without any additive to help PLA to stick to it. It’s reversible so if you’re wanting to print high temp material, all you do is flip over the plate, add some of the supplied PVA and away you go. Talking of high temp, Qidi includes a second high temp extruder head in the box, and swapping them out is a breeze. Plate leveling is easy with three-point adjustable screws from under the bedThe only issue I’ve had to date has been with TPU. It caused a blockage in the extruder at the nozzle end, print failed. I reached out to Qidi and again their customer service replied within 12 hrs and offered a possible solution in the way to feed TPU to the extruder. I haven’t tried TPU since but will update this when I have.Inside you’ll find a couple of fans with filters. I can’t attest to using these with material like ABS and how they would work for odor etc. Again will update when I use ABS.There are many positive, and more technically detailed reviews on here. I’ve come from an Ender 3 straight into this. My decision was based on price, previous customer reviews. Have there been a few challenges, sure, but it’s been more my lack of expertise than the machine. Qidi customer service has been there coaching me along the way.I’d like to see some things added, and have spoken with Qidi about these, filament run-out stopping the print, maybe a camera built-in, a few other things. Their reply was no immediate plans, hope they can and it can be retrofitted.Would I recommend buying this, YES!

User says:

I bought this back in November of 2019 and was my second model from Qidi. Previously I had the smaller model and was impressed with it's consistency and durability. I have been equally impressed with the X-MAX.Since my purchase I've printed over 25 spools through it with very little issues. I print most of my models at 60mm/sec with some taking as long as 36 hours to print. Yes, they are very large and the geometry is very complex. I have ran some parts at 80mm/sec with mixed results. Some simple parts print great and the more complex parts do not. Since I'm not trying to set a speed record, I'm happy with running at 60. Especially since I don't have to babysit the printer. Just start it and go on with your day.You will not find a more solid printer for your money. Enjoy!

User says:

This is a great machine. Prints have been excellent right out of the box. I’ve been using since the beginning of April 2019. Changing from the regular temperature extruder to the high temperature extruder couldn’t be easier. This is my first 3D printer and I couldn’t be happier with the results produced. Also the customer service is great. I sent three questions by email and every one was answered within 2 hours. I’m a believer in this company and printer!

User says:

I have been using Qidi Printers for 3 years. I started with the original x-one, progressed to the X-pro, and recently purchased the X-MAX. I design and print custom parts for commercial use so accuracy and post processing time are very important to me. The X-MAX surpassed all of my expectations with a 30 micron accuracy, high temperature range, and ease of use. I print exclusively with Polymaker filaments. I have had the X-MAX for 3 months and every print has stuck firmly to the QIDI provided build surface (ASA, PC, PLA, ABS). The magnetic build surface is similar to BuildtaK. 5 star printer

User says:

I bought this printer for my Tool and Die shop, thinking I would use it occasionally. I use this thing daily, I didn't realize how well it would fit in. I had an issue with the ribbon cable snagging on the bearing cage, tech support sent pictures of how to render the situation plus a new cable. Tech support returns email quickly, absolutely no complaints about the support. The printer is well built, They actually use linear bearings and shafts in the build. I have run thus far mainly PC, so the heated bed and high temp head have been well tested. I'm looking forward to trying Ultem in the near future. I purchased a second machine already as well.

User says:

Great machine! Haven’t stopped printing in weeks! Perfect for what I Need. The printing plate is huge!! I was able to print some larger organizer boxes that I wouldn’t have been able to print on a smaller machine

User says:

Months ago I purchased an X-Pro its a great machine, and performs very well for a dual headed printer.That said,please red my review on that printer. I just Purchased the X-MAX for larger prints and high detail work.This printer for its price out performs itself, been running it straight for a week with different designs and it surprises me every time as to how well the printed part comes out. Extremely well designed printer and fast as well.

User says:

I am very happy with my purchase. Not only was the printer a breeze to set up, all of my questions have been promptly answered by a very knowledgeable Qidi support staff! Everything I have thrown at it, it has printed cleanly. I would not hesitate to purchase another Qidi product based on its performance and the company standing behind it.

User says:

When I first received the printer, it was clogged on the sample model. I unclogged the extruder but, it was clogged 4 times in a row. I was very frustrated at the moment and contacted the customer service to ask for help.They are very responsive. They worked with me for 3 days and tried a bunch things in hope of resolving the issue. I thought I accidentally broke the extruder so they sent me a replacement for free. When I installed the new one, it had the same issue.They looked the photo of my first layer print suggested that the distance between the right corner of the printer bed and extruder was too close. They provided with me all the necessary instructions to adjust the distance and fix the issue. Now, the printer is working perfectly. I am also to make all the cool thing I wanted to create! Highly recommended!

User says:

The best customer support that I have experienced with an overseas vendor(not in the USA). Very quick for an answer and replacement parts if something was lost/broken. So far I have only printed PLA and PLA/Wood. I will update review once I test Nylon and Carbon Fiber(which requires the hot extruder). ***Please make sure when you are setting up the printer to check the rods just Incase they get dislodged like mine did. Took some time to get it fixed but was overall pretty easy.(see photos)***

User says:

Honestly, it is the PERFECT 3D printer I've owned. In the past year, I had purchased four 3D printers, which include MakerBot, Creality 10s, and 10s-Pro(upgraded) before I gave a shot on this machine recently. By far, QIDI X-MAX is the BEST in any aspect one could have imagined, and I am going to buy an additional two exact models.What I like1. Print Quality (5 stars)2. Built Quality (5 starts)3. Customer service (EXCELLENT!!!)4. BED LEVELING (WOW, you don't need to adjust! SO EASY)I have to mention that customer service has been a pleasant experience. The support team immediately upgraded the extruder after I reported some design issues (BTW, they're not significant issues). What a surprise? The head engineer quickly solved the problems and shipped the replacement from China and arrived in the U.S. in three days via DHL!I fully support the company from the bottom of my heart! You WON'T regret it!

User says:

This is my first 3D printer and it’s been great. I’ve been using it for about a month now learning the ins and outs and it’s been performing above my expections every step of the way. I would recommend this printer to anyone looking to invest in one. The only thing to note is that it doesn’t seem to support Octoprint a popular remote manager for 3D prints; or at least I haven’t found out how to make it work. I’m sure I will find some work around to remote manage over time other than that I don’t think you can go wrong with this printer!

User says:

I've been using this for printing house numbers, prototyping motorcycle parts and printing Beyblades for my son. In about one week, I've made 15 or so prints. The is easy to use (first print in an hour after opening the box) and I like the touch screen. Also, the software is easy to use and can be downloaded to work on both PC and Mac platforms. I am VERY pleased!!

User says:

Really pleasantly surprised at how well this printer has performed. Very repeatable and quality prints after printing on it a lot and in many different materials.Was most pleased with a poly carbonate print for a remote control build I was doing at the time. Have also printed hundreds of COVID 19 face shields, and they have all turned out exactly the same (perfect) each and every time.Couldn’t recommend this printer more - and on top of the pleasing results of the printer itself, the customer support is top notch, and consistently helpful and responsive which I also wasn’t expecting.

User says:

I had a 3D Systems CubePro Duo, and this Qidi X Max is way better lol. I made a modification to have a heated build chamber which helps. And I added the bulk filament, with battery back up.The only complaint I have is that I paused a print to fix the filament roll and when I went to go restart the print the printer didn't remember the correct z height. And then when I canceled the print and "saved" the location the screens that are supposed to allow you to restart the print was worded really poorly and I pressed the wrong button and had to scrap the print altogether. Other than that though, a super good machine so far.

User says:

I love this printer. This is my 2nd QIDI printer. It works right out of the box with very little and easy setup. Print quality is wonderful! Customer service is fast and excellent!Also the QUDI slicing software is very good. It is based on the Cura slicing software. I purchased a free trial of the $150 famous Simplify 3D software and did a bunch of tweaks, prints, and comparisons with the QIDI software. The quality is the same so I cancelled the Simplify 3D subscription.

User says:

I had 0 experience in 3d printing before purchasing this machine. But I wanted a new hobby and decided to invest in it. After printing the test print I decided to design some key chains for myself and at first they didn't come out well. But with the help of Qidi customer support they guided me on what I did wrong and they came out perfect! I would definitely recommend this machine. I know its more pricey than others but you definitely get your moneys worth. And the support from Qidi is top notch! The only knock on this printer is the response of the touch screen. But that is very minor. Everything else is 5 star quality!

User says:

I have never had a 3D printer before and I had never seen one run. Plugged it and it printed both PLA and ABS using factory setting in the QIDI Print program.I had some concerns that I didn't see available answers on YouTube and by email with Tech Support they were answered that evening (US time) . I will be production printing enclosures and covers right now with this unit defiantly will do the job and so far has been easy to use. The Tech Support is amazing considering there is a 12 hr time difference between China and EST

User says:

If your seeking Excellent Print Quality, large build volume, wide array of printable substrates and hands down the best customer service in the industry, look no further. I’ve been printing for a little over 5 years and this is my 5th Qidi machine. I’ve gone through many trials and tribulations with other 3D printer brands waiting for parts or diagnosing issues unlike Qidi where I have never waited more than 24 hours for an email from their support team and any issues they were quick to replace parts and send expedited shipping with tracking.

User says:

This unit came very nicely packaged and was easy to setup. Within less than 1 hour I was able to start printing. The WIDI software was easy to download and have had no issues utilizing it. Out of the box the print quality is great and should only improve once it is dialed in. A few things that really stick out are the touch screen, large viewing window, and the ability to print large prints. Excellent printer 5/5 stars!!

User says:

Qidi X-Max is a great printer for the cost. It comes with two hot ends for a multitude of filament. The enclosure is nice but if you plan on just doing PLA you will need to remove the door and hood. The company is great and their tech support is even better. They are coming out with upgraded parts all the time to make the machine better. The slicer that comes with the printer is very easy to use but you can also use Cura or S3D. I would like to see Qidi come out with a stronger board that uses Marlin.

User says:

This is the second QidiTech printer I have purchased. I bought he QidiTech 1 about 3 years ago and I was really pleased with the quality of the prints and how well built it is. It still prints as good as the day I got it.I just bought the X-Max and have been using it non stop for about a month and again QidiTech has impressed me. Probably the best large format printer you can get for the money.

User says:

This is my first 3D printer. Came packed very well with lots of styrofoam. Took a little tinkering with settings but very happy with the results. Customer service is very good. They respond in less than a day. Would recommend this to anyone.

User says:

This printer has what I read in discretions it is easy to use , no problems if you are beginner or expertFast shipping and very fast and friendly customer support serviceIt comes with nice and safe shipping box I worked with 240v with no problems, very clean as I shared in photosThank Qidi

User says:

I started with the X-Plus, loved it and bought two X-Max. Great printers, excellent customer service. Highly recommend.

User says:

Support was fast when I had a problem. Printing PC Carbon Fiber with the High temp extruder was good, made some nice parts. Bed temp 90 extruder temp 245. Love the flexible bed for part removal. I have made over 30 large parts and 20 small all turned out very good except for my mistakes with temp ABS setting. ABS can be hard to get right on large prints. I Like this printer and the customer support.

User says:

So far I just love this printer. It work great I have had no trouble so far with any thing. It's just the right size for printing just about any thing you mite need.

User says:

Rarely write reviews. Best prints our group has seen yet. Several of us have 3d printers. From box to printing in less than 45 min.

User says:

Great printer with great support service I have not tried printing carbon fiber yet you need to change the printhead in order to do that so it will print with higher temperature.

User says:

This is a high-quality 3d printer for serious uses. I have used it for a while and printed a lot of models already. I am very satisfied with it and would recommend it to anyone.

User says:

The ease of setup and user is great. The printouts are great. Tech support has answered all questions quickly and accurately.

User says:

This is not my first 3D printer. In fact I have been making my living doing limited-run manufacturing with Amazon purchased 3D printers for about five years. It's also not my first Qidi. I have four upgraded Qidi Tech 1 models (with Flexion dual extruders, mag hold surfaces etc...), often running 24 hours per day, for weeks at a time.I have been putting the X-Max through its paces for several days and am confident that I can give a competent review. Thus far I have printed with ABS, PLA, and TPU so I can't honestly say how it prints with the included high temp hot end, but will certainly update my review when I have experience with those filaments.Following is my unsolicited review with mostly PROS and a few CONS for you to consider before making a purchase decision.PROPackaging, Delivery, Owner's Manual and Setup:The printer was purchased for me as a gift and was delivered timely in the best packaging I have ever seen. I am not sure I could have damaged the well protected unit without a lot of energy expenditure using a Louisville slugger. Everything in the box was well organized and all parts were present and accounted for. Setup entailed mostly taking it out of its packaging because the printer comes fully assembled. My first impression was "WOW this thing is gigantic!" It is bigger than the photos make it appear and it's heavy as well. I was able to lug it into the shop, unbox and table it by myself, but honestly I think it would be wise to have a couple of people do it for the safety of both human and machine.The Owner’s Manual will get you up and running reasonably easily. There are a few language related anomalies, but I was able to decipher them without too much head scratching. A healthy portion of the printed manual is dedicated to how to remove the packaging. WHY? Because even the components inside the printer enjoyed the shipping equivalent of a Kevlar vest. I actually found the manual useful and followed along with the unpacking instructions to avoid damaging any components by randomly yanking out the many protective pieces. Initially I thought the USB drive was missing, but it was located in Styrofoam packaging under the build plate so don’t panic. The included 16GB drive has an electronic version of the manual, a plethora of setup information, how-to videos, and test files, which should be pretty useful especially of you are a beginner.PROAesthetics:Big, and beautiful - I was instantly struck by the quality. My Qidi Tech1 printers are solid and functional, but suffered from broken Plexiglas, non-latching doors, and other nagging little issues from early on. Gazing at the X-Max I felt as if I had been driving an old pickup truck and now was set to cruise the Autobahn in a new Mercedes. They really put some thought into both form and function. No more turning nuts and bolts out of walls and hinges to remove panels for PLA. The door frame and side walls are easily removable, being held securely in place to the frame with Neodymium Magnets.CONThis is not catastrophic by any means, but being a big machine the front door is large as well. It swings open left to right and fully stops at 90 degrees to the front of the machine. With the door open it makes the depth of the unit just shy of 46 inches from the rear of the printer to the front edge of the open door. If your available space (like mine) has the right side of the printer against a wall, you will need a good 4 and a half to 5 feet from the back of the machine to get around the door and into the printer. It would have been much better to have the door open upward all the way, or be reversible so that it could be converted to open left to right if space required it. My work around is to remove the door and frame to get into the printer and then replace it to print. Not too difficult a task, but still an annoyance.PROLeveling:The X-Max has a semi-auto level function that I find quite useful. You hit the auto level button on the LCD screen and it raises the build platform close to the nozzle. Then using the provided sheet you hit the up or down arrows until you feel a slight resistance on the paper. This takes place on the middle of the build surface. To further refine this important aspect of 3D printing, you can then press the manual level icon and the printer moves the nozzle concurrently over the three adjustment areas. The adjusters consist of both a thumbwheel and a wingnut which serves as a locknut to ensure the adjustment stays in place. I have done 27 hours of printing and it is still perfectly level. After each print I check it with the auto level to make sure that the middle of the plate hasn’t changed and it has remained spot on. Color me impressed! It makes a tedious chore much easier in my opinion.SUPER PROPrint Quality:I never even bother printing the included test files that companies ship with every new machine. I know they are sliced and tweaked to perfection and will likely print very well. Instead I opted to load the X-Max with a 4 year old partial roll of ABS that had been sitting on my shelf. I loaded a G-code file from a product I am currently making on the USB drive, put it in the printer, and let ‘er rip. The file print speed was quite fast and the filament was just about trash so I harbored no high expectations. Two hours of printing later I removed a part that I swear was better than any I have produced in 5 years of doing this. I went running around showing everyone. It was hard to believe the print quality, better than our upgraded printers running pristine dry filament! If I could give it 20 stars in this area I would. Now that I have really dialed in the slicer settings, it produces the closest thing to injection molded parts I have seen from a filament printer. I am still blown away.CON (a pretty big one for me)Ease of Use, Software and Connectivity:This would be a deal breaker as far as I am concerned if the X-Max wasn’t so darned stellar in every other performance area. The ad copy implies that it can print via Wi-Fi, LAN network/Ethernet cable and USB. What wasn’t clear is that the USB isn’t a serial COM port, but only for one-way communication with a USB drive. Plus the Wi-Fi will only communicate effectively with the enclosed Cura slicer. I, like many other professionals use Simplify3D as my slicer because frankly it is the most intuitive, functional, and thereby cost-effective slicer available. The Qidi supplied freen Cura based slicer is much better than its predecessors, but still pales in comparison to S3D. Simplify3D will only communicate directly with a printer via serial USB- which incidentally is available on all of my earlier Qidi machines. It boggles my mind as to why they would release such an advanced, otherwise incredible printer without this capability. Qidi included a .FFF file on the USB drive to update Simplify3D with the X-Max profile so I can use it to create G-codes, but as of now I have to take the USB drive out of the machine put it into my computer, load the G-code files on it, and then walk it back to the printer to start and the print. I have no ability to monitor the print remotely with Simplify3d as I have with their previous machines. This seems like a huge leap backward.PROBuild Surface and volume:Reading about the build capacity of the X-Max is one thing, but seeing it for the first time is another. WOW is the word that comes to mind. I could print my entire head and neck in this thing! As a professional the ability to print significantly larger items and/or many small ones at once is a huge benefit. It offsets the inconvenience of walking the silly USB drive back and forth, because I have to do it much less frequently. I can print over twice the number items per plate on the X-Max than I can on my other machines. Also, I love the magnetic plate and build surface. Even my most finicky ABS products adhere well, don’t warp, and are easily removed. Just be sure to pay attention to the instructions and print any of the higher temp filaments on the black side of the plate or you will destroy the white side with a single PETG or Nylon print. It will bond so well you will have to remove it with a jackhammer, o so other users have told me on the boards.PROIncredibly smooth and Quiet:The X-Max is so quiet and stable even during the fast infill parts of the print that I actually keep having to check it to see if it is still printing. In addition you have the ability to turn on or off the interior lighting and even set it to shut down after the print is concluded. Should it lose power or become otherwise interrupted, it gives you the option on boot up to the print where it left off. It has large vent fans on the rear of the unit that also run amazingly quiet. I have been pondering why the prints have been so much better on this machine as opposed to my others and I suspect it may have something to do with the smoothness and stability it has when operational. Nothing shakes around and the dual drive z axis screw gears mean that the large build plate remains very stable and still as it descends. I have very good hot ends and extruders on my other machines as well but thus far this outperforms them all in both speed and print quality.In summary I would highly recommend the Qidi X-Max. It is a wonderful machine. While the software/communication issue (which costs it 1 star on my honest opinion) is undeniably lame, and may even be a deal breaker for some, the rest of the package really delivers stunning results. Better than anything else I have seen even with much higher price tags. Nothing in its class even comes close in my considered estimation. At the end of the day that is really what matters the most.I will try to take some additional photos and amend my review as time permits, and I sincerely hope this helps in your decision making process.

User says:

I bought my X-Max from Qidi's store on Alibaba and I think I was the first customer in the US to buy one. It is the best 3D printer I have owned (I have had five). Qidi has obviously looked at the discussions online and listened to consumers and incorporated many of the customizations people like to do to their printers. In addition, they created a beautiful cabinet to house the working parts of this printer.I wanted a large format printer and before this I bought a kit printer - a TronXY X5S. I was never content with that printer as it seemed always to be in need of adjustments and the large, spidery frame seemed fragile compared to my other printer, the Qidi Tech 1. Qidi printers are the "big iron" of 3D printing. Finally, the X-Max is very quiet compared to the Tech 1. I love it. I don't think I'll ever buy another printer.

User says:

This review may not show as a "Verified Purchaser" review, as I am a PD engineer at a small business and the printer was actually purchased on Amazon through a company account. However, I am the primary user of this machine for our business and thought it appropriate that I write this review.We supply aftermarket parts to customers within our industry and bought this printer to create parts for fit checks, initial customer design approvals and functional prototyping. So far, the parts that we have printed have been good to excellent in quality, resolution and functional capability. The variations that we have witnessed have much more to do with learning to use the machine and software and likely nothing to do with the printer itself. Early parts were fairly rough, but as I became more familiar with the software and machine, the parts have become increasingly much better and more precise. I will try to post an image or two at a later date of our non-proprietary products.The main drivers for purchasing this machine over others were:- Great value (cost vs. capability, etc.)- Large part envelope (many of our parts exceed 10 inches in at least one direction)- Very good to excellent reviews across the board on other Qidi 3D printers (this particular model was too new to offer a statistically significant number of reviews)- Open source material capability and a wide array of usable materials- WiFi / Ethernet capabilityPrinter packaging was excellent, shipment was quick (less than a week), and setup was very straightforward. Simply follow the included setup guide and supplied videos. If you have any questions, do not hesitate to send an email to Linda and Sophia. Their support is EXCELLENT, and you will have a response the very next morning (due to time zone differences). Sometimes, when I have sent a question early in the morning (EST), I have had a response back within a few hours. In retrospect, most of my initial questions were because I did not read the startup manual carefully enough.One thing to note about the XMAX is that it has NO built-in, internal memory (no SD Card). You will need to plug a flash drive into the USB port to actually print parts, regardless of whether you pull parts from the flash drive or you send parts via WiFi or Ethernet. This is somewhat implied in the supplied manual. However, I am an engineer. Therefore, sometimes if something is not explicitly spelled out, I may miss it :) The printer comes with a 16 GB flash drive to use for this. We recently bought a 256 GB drive that we leave plugged into the printer all of the time and just send our files to it via WiFi.With regard to materials, we have mainly been using PLA's for these parts, as this printer sits in my office, and I do not have enough ventilation available to practically allow ABS printing. However, we may later add ventilation and other materials. I cannot say enough about the SUNLU PLA-Plus material. This is a great PLA material for parts that need extra strength in order to be partially or fully functional. It has been very easy to use and simply requires following the temperature guidelines from SUNLU. Resulting parts are excellent in quality and definitely stronger than those using standard PLA. We have been able to prototype functional parts that would otherwise have been machined from aluminum. Of course they won't take the abuse of the actual aluminum parts, but serve very well for functional and operational checks, etc.With the XMAX, I will say that it helps to stay to the low side of the material manufacturer's suggested temperature range. I have found this to be true for all of the PLA's that we have tried so far. All have printed much better using the lower temps of the suggested ranges. I will also typically leave the acrylic top off of the printer and have the front door open for added cooling. Thanks to Qidi-Tech, we recently also received their new Hi-Temp extrusion head and will be mounting that into the XMAX within the next couple of days. This will open up our selection of materials greatly, including the ability to squirt nylon.For the XMAX, the suggested material handling setup is to mount the filament spool in the back interior of the machine (parts and instructions supplied) and feed up to the extrusion head through a tube mounted in the back interior. This worked but just seemed to create a little bit more tension in the filament than necessary. We then tried spooling from the mounting rack on the back exterior of the machine and feeding through the mounted plastic filament tube and into the extrusion head. The routing on this also seemed somewhat awkward. In the end, we mounted the spool on the back exterior rack and simply fed the filament off of the top of the spool and directly into the extrusion head (without passing through the feed tube). This seems to create a "free spooling" situation and looks to work quite well. I am not sure if filament tension is desirable (since the extrusion head is self feeding, it seems reduced tension would be desirable), but the quality of our parts has not suffered from the direct feeding of the filament.The supplied 4.x Qidi Print software (based upon Cura software) was fairly easy to use with an extended number of adjustable parameters (perhaps too many for first time users) and very helpful comments available for each fill-able field (just hover over the field and the comments will pop up). However, the newly released 5.x software looks greatly improved (I have not made parts while using the new software.....just downloaded this morning) with much easier parameter setup for first time users. I am looking forward to the first parts using the new Qidi Print.All in all, this has proven to be a good solid 3D printer and a great buy for the money. I has the capability of producing excellent parts from a wide range of materials (the primary variable regarding part quality seems to be the knowledge and experience of the operator). I can also not say enough great things about the Technical Support that I have received from Qidi-Tech........EXCELLENT....EXCELLENT....EXCELLENT. You can tell that these folks sincerely want to supply their customers with a great printing experience and are genuinely committed to constantly improving their product.8 MONTH UPDATE (July 2019):After roughly 8 months with this printer and using it for product development purposes in a light industrial environment, the X-Max has proven to be a very reliable and high quality printer. The impressive accuracy of parts from this machine has helped us tremendously with the daily task of developing new products and new technologies. Our go-to material to run in this printer is PLA+. It just seems to run great in the X-Max and produces nice, consistent results. It is also a very strong material. I do not believe a day goes by that we have not been running the X-max, and it keeps hanging in there and producing great parts. Some of our parts have required roughly 40 hours of continuous printing. The X-max handles them without a hiccup.15-MONTH UPDATE (March, 2020)The Qidi Tech X-Max continues to be a good, solid and stable printer and continues to save our small company significant amounts of money on prototyping costs. For prototypes that used to cost hundreds of dollars to machine, we can print for typically less than $3. Our go-to material is still PLA+. The X-Max just works very well with this material and produces great results. For flexible parts, we have used TPU with equally good results. I particularly like using the "Fuzzy Wall" setting when using TPU in order to create a "textured rubber-like" part.Something else that I have learned over the course of 15 months with this printer is that when prints do not come out correctly, it will be due to either operator error, the print model or failure to pay proper attention to the basics. By basics, I mean good bed adhesion and/or leveling. 9 times out of 10, if you properly prepare everything to produce good adhesion to the print bed and you take the time to properly level the bed, your print will turn out well. I have yet to experience a print failure due directly to a glitch in the hardware or software.Customer support from Qidi Tech continues to be great. I always receive either immediate or overnight response to all of my emails (based upon when I send my email and the time difference to China) and very prompt and accurate support. The printer has been so trouble-free, typically, the only things I have had to request have been help with running different materials, leveling techniques, firmware updates, etc.

User says:

I am one of those people that enjoy the study of a product prior to purchase as much as the purchase itself, we'll....almost! I've had an ender 3 for almost a year now and have enjoyed the learning process greatly. The ender 3 is an unbeatable machine for the money, but I wanted more room for larger prints and just an overall more pro level machine. So my search began. For several months using YouTube and Amazon reviews, I studied every brand of consumer level printer available. From the Ultimaker S5 to raise 3d. Everything I found was crazy expensive or too small build area or reviewed poorly and some were all three of those. Once finding the X max I couldn't help but keep returning to it throughout my searching. It is by far the best value large format printer on the market. The reviews are astounding, the price is unbeatable.After receiving mine I was not let down at all. The print quality is spot on, the customer service is unbeatable,I can't say enough good things about this purchase

User says:

Amazing printer. The Qidi X-Max is a great, solid, well-built printer. We have also left positive reviews for the X-Plus and the X-Pro along with additional photos.The printers work very well and print various carbon fiber filaments well. The X-Max is virtually identical to the X-Plus except larger. The size of the objects can be much larger.You may have noticed in international news thatva father and son have used a QIDI printer to build a full size Lamborghini Aventador replica.This is a wonderful brand with excellent, very helpful staff that goes above and beyond to provide support even for simple questions. They strive diligently to ensure your experience will be excellent.I love QIDI products and very highly recommend them.This printer comes with a hardened steel hot end and nozzle. The slicing software is very simple to use and works with all QIDI printers (you simply switch the printer in the settings as needed) which is very useful for us because we may print an object on one printer on one occasion and then on another printer on another occasion.We primarily print with carbon fiber composites and tpu. We also print with pla and dissolvable filament on some items.I cannot complain about any aspect of our experience with the QIDI X-Max nor any of our other QIDI printers.Highly recommended A+++++ and Thumbs up. Feel confident that if you are considering the acquisition of a 3D printer that you will have the full support of the QIDI support staff to assist you. They will even test print an item for you to determine the perfect settings if you are using a new material. Then they will send you thorough instructions including screen shots, photos, and even videos to help ensure you are able to perfectly copy their perfect settings determined by very experienced staff.Sorry for rambling... I could go on and on about how impressed I am with QIDI printers and their support staff. I hope this doesn't sound like a shill review, but I feel like it does. We have no business relationship with QIDI and have not been asked to write this review and have not been compensated to so so. I just feel compelled to sing praises about QIDI and their staff and products. You can't go wrong by choosing to acquire a QIDI printer.

User says:

We've had this printer for about eight months and it's been a complete workhorse. We've probably put over twenty rolls of filament through it. It's running ~90% of 24/7 for prototyping which has been huge for our product development. It's a great time to be alive when you can iterate at this rate.I've only had three issues with this printer, and the root cause may have been the filament I was trying to feed it or just operator error. In all instances Qidi tech support responded within a day AND sent replacement parts that arrived within 3-4 days... for FREE!There is a small learning curve, but after that it's off to the races. I messed with a a few types of filament, but always go back to eSUN PLA PRO + for it's reliability and print quality. If you really needed it, I'm sure you could get other types tuned for reliable performance with the cost of time.Pro tip, if you're having issues with prints not releasing from the build platform, spray the base of the prints with a 50/50 water/isopropyl alcohol mix and wait about ten seconds. This causes the prints to pop off the build platform and cleans off any oils left behind from your grubby hands for the next print.

User says:

My order came very fast and with no damage to the box. you can tell they hand pack these units mine came with the bed already level. i just used the supplied card to fast level the extruder and printed the sample with using the beginner settings. a perfect print. Also i had an issue with my filament got hung from not properly wound and i had to go thru the unclogging procedure. for some reason the head had heating issues afterwards. i explained the situation by email and received a response within 24hrs. Then asked me to test the second extruder and it worked fine. 12 hrs later i was given a tracking number for the replacement parts in route. What more can you ask for out of manufacturer. Anyone can state what their policies are, I commend qidi for sticking behind their words.

User says:

I purchased the Qidi Tech X-Max 3d printer in August of 2019 and have had it for almost 11 months at the time of writing this review. I am not an expert in 3d printing nor claim to know what is best, this is just a review of my experience. It was my first 3D printer and did a lot of research. I was looking for something that was large format, quiet, versatile, well made, and little hassle. I read many reviews, specs, and forums along with several video reviews and how tos. It was far from the cheapest model I could have selected but I was not looking for cheap.Packaging:When I received the printer it was very well packed and secured in the box with ample Styrofoam around and in it. It came with 2 full 1kg rolls of filament (1 PLA and 1 ABS), tool kit, instructions, 2 removal magnetic build plates, and 2 extruders (1 high temp, and 1 normal).Construction:The external encloser is a nice durable ABS plastic with clear front door and clear dome top. The inside is strong metal framing and has clean routing of the wires. It is not small and is a bit heavy but feels well made.Performance:It took me less than 20 min from unboxing to starting my first print off of the supplied USB stick. Most of that time was the unboxing. As far as slicing software, I use the supplied Qidi Print slicer which works well for what I am using it for. Many others use Cura or S3D which is fine, but I have had no issues with Qidi Print. Leveling the bed is key so take your time and triple check it with a bed level print in between and it will save a lot of time. I rarely have to relevel the bed, usually if I change out the extruder. Since I have purchased this printer, I have purchased other cheaper popular printers and the X-Max has me spoiled. The X-max is incredibly quiet with the top cover on it and the door closed. It has had no problem doing prints ranging form .08 to .2 layer height and has creats very detailed prints. It has an Ethernet port, USB port, and Wifi. The Ethernet and USB ports are in the front which in my option is not the greatest spot. I use wifi so the ethernet port is not a big deal and I use a very stubby USB stick which took care of the concern of the USB drive sticking out to far. Wifi Connectivity works well but can be slow sending the print jobs to the printer if the files are large. I am ok with this since I am not a fan of jockeying pen drives back and forth.Service and support:The service, support, and Warranty from Qidi Tech is something I have never seen from any vendor on any product. On the minor issues I have had I have received an email in less then 24 hours with the answer to my question. If any part is needing replaced there is no hassle and I have received the part in just a few days with detailed instructions or videos on how to address the issue. They even went the extra mile helping with settings on a very detailed print that I was having trouble with. They went as far as taking the STL I was trying to print and running it through one of their inhouse X-Max printers and sending me the settings that best worked. This type of customer service is amazing.Cons:The spool holder is not the best design but works well enough. There are plenty of modifications that people have created on Thingiverse to address this. The internal spool holder for high temp materials is a good concept but is cumbersome and the filament routing is awkward but again works and is functional. I don’t use high temp filament so not an issue for me. It does have a resume feature when power is lost but there is not Filament runout sensor. Many seasoned printing enthusiasts don’t care about this but I think it would be a nice to have.Summary:Over all I am very happy with the X-max printer! It is a work horse, Well made, and runs darn near 24x7 for me. The Customer service is amazing and very helpful. If you are looking for a solid printer that is easy to use I would recommend the X-Max

User says:

TL:DR: Great printer! A little on the $$ side but worth it!I wanted a printer that didn't require me to 1st print 30 things to upgrade it to a working printer, etc. Something that was ready to go out of the box. My first few prints with PLA were spot on. I did little/no tweaks and got great prints!I moved to PETG and had some issues. I sent a msg to tech support and they gave me some test files and a new profile and even some g-code to test. PERFECT. I'm now printing off the NASA wrench (in PETG) that was sent to the ISS :)BTW - this thing is rock solid. Heavy but on the quiet side and the fans/filters keep the fumes down.

User says:

My school got this X-Max printer for use with students. I like that it is silent, easy to assemble and easy to take apart in the event of a filament jam or something like that. The technology is quite simple and the instructions for using this printer are straight forward. I also like that the unit came with an additional extruder for printing at higher temperatures.I recently broke one of the cables as I was tinkering with the printer and their after-sales service sent me a replacement part right away. Knowing the support for using this printer is great is reassuring for me. Teaching and learning with students as we use this printer is going to be even more fun.

User says:

This is my first 3D printer, and after about 30 prints ranging from 2 to 9 hrs ea, with PLA and PETG it has been very easy to use and works flawlessly. I bought my printer through gearbest and it arrived in about a week with no issues. The default setting in the qidiprint software work GREAT for PLA but NOT for PETG. I found a post that included the attached pictures of new PETG settings provided by Dougtlasmuaro at ALL3DP "printing PETG - first impressions" thread which worked great for me. The instructions with the printer are extremely basic but I have found a tremendous amount of great info on that same site - ALL3DP.There are some good Xmax printer accessories on thingiverse such as the ribbon cable support, spool spacer and top hatch cover that I have used and recommend. I contacted QIDI support regarding maintenance recommendations and here is their response."1. The print head guides do not need lubrication.2. About a recommended grease for the platform raising/lowering lead screws, ordinary automobile lubricating oil is okay.3. This kind of machine is durable and can run a long time without maintenance.I haven't maintained the machines in my office for more than one year, they still print well.You can lubricate it once 3 months.But there's something you can do to take care the machine better such as wiping clean the nozzle after eachprinting, lubricating rods once several months."There are some issues which I considered minor (such as ribbon support which seems easy to address), but you should be aware of them before you buy. As they are already documented pretty well in another review I will refer you to it.https://www.amazon.com/gp/customer-reviews/R3MSMAT9D5PNOZ/ref=cm_cr_srp_d_rvw_ttl?ie=UTF8&ASIN=B07JBXVCWG

User says:

This is my first 3D printer like most I did my homework, I chose this make and model based on reviews, video reviews, I've learned how to 3D print on this X MAX with very few problems.The things I like:1. The whole package.2. Leveling is easy and quick.3. The print bed is great now that I understand how to use them( I ruined my first 2 with too close of a nozzle setting)I bought 2 new ones the trick is to scrub it with dish soap real good. And the more use it gets the better the parts will remove.Tech support is very good Linda was always in touch with me regarding any concerns I might have.Things I don't like:1. Filament scraps fall all around inside, no. big deal I just vacuum them out.2. The filament holder works well, I used 1 inch PVC to modify it, works much. . better!Summery: I would highly recommend the X MAX 3D printer for beginners real easy to get started but with so much for even an expert to capitalize on, I can't wait to start using it to it's full potential but I have a long way to go.

User says:

The QIDI TECH Large Size Intelligent Industrial Grade 3D Printer is a user friendly system that provides near silent operation thanks to its 32-bit system with intuitive 5 inch touchscreen that is easy to use and silent stepper drivers it has a build volume of 300x250 x300 mm it is fully enclosed and has two filtered fans inside as well as a somewhat hidden filament guide tube inside the chamber,this machine allows you to print virtually almost any type of material you could imagine with ease ,it is a direct drive system, so pla,abs,tpu,nylon,petg,carbon fiber, are printed effortlessly just turn the build sheet to the plane black side as nylon and petg can cause damage to the build platform it has a regular direct drive extruder pre mounted and an upgraded high temperature extruder one in the box,it actually has two filament holders one inside the machine and a retractable luggage style in the back making it versatile for your spool needs,its slicer is cura based and very easy to use print quality is superb ranging from 0.2,0.16,0.08 making some astounding 3d models, it also prints at more conventional layer height like 0.3 ,0.25,bed leveling is very easy thanks to its assisted level feature in the printers user interface and only takes a couple of minutes the only drawback i see which really is-int a big deal is a full auto level system, on the print head there is a place for a probe maybe sometime in the future it will be utilized,this machine has pause resume print allowing you to swap out filaments with ease if so desired, one of my favorite features of this printer as you can set the machine to auto power off when the print has completed, a must for me because for me ill leave the printer to do its job overnight,the chamber light can also be turned off inside the printer. while printing you can turn on off the chamber fans , adjust temperatures ,flow and speed. !!!!!THE MOST IMPORTANT THING!!!!!!!,is there customer service is the best i have seen from any company it is second to none they will get you up and running in no time they will help troubleshot,diagnose and resolve any issue you may have just contact them and send your concerns via email with the issue attach a picture or a video of the fault and they will make it right i have had little things go wrong but when they have i have never been disjointed with there customer service this company provides class leading technology best value for money and unbeatable support would i recommend this printer and company ? The answer is yes absolutely to anyone!!!! DO NOT HESITATE ABOUT IT JUST DO IT!!!! you will not be disappointed, i have almost there entire line of printers that consist in 2 x-max's 3 x- pro's and a x one 2 all my go to printers. I do not have to worry about anything i know they will have my back if something were to happen.thank you Quidi Technology,i am looking forward to your new advancements in the future.Special thanks to Judy Zhu from Qidi Technology for your outstanding service and support.Daniel

User says:

I'm completely new to to this hobby, but I got this printer as a gift and it has been perfect. Only my first print failed because I used the wrong side of the build plate. I cannot convey what a great experience it has been. Even printing on bad settings gives good results. The included software is simple to use. I've printed probably 30 things so far.

User says:

I bought this printer as a complete newbie. Researched the market for a long time and eventually decided to buy the QIDI X-Max. Best decision I've made in years, so easy to use with great slicing software and amazing customer support that are very responsive and provide great help. Shipping was also fast, packaging was very robust and overall the product is well built and robust. You can see the pictures, 3D models produced. Overall, superb. Very high value for the money.

User says:

This printer is heavy duty. It's over a year old. Still prints flawlessly. Tech support is helpful if you need replacement parts or troubleshooting.

User says:

Straight out of the box this printer works. I toy-ed with the others, but was so happy on how this one and the customer support was I’m selling my other printers to buy another qidi tech printer!I own 2 X-max now, working on a third printer!

User says:

I have a QIDI X-Pro, Creality CR10s, & a Monoprice mini v2. The QIDI X-Max out performs all of them. This thing prints beautiful right out of the box. PLA, ABS, TPU. The best printer for the money on the market.

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